privacy policy

At Gioia Care Services accessible via https://gioiacare.co.uk, we are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, and your rights regarding your personal data.

By using our website or engaging with our recruitment services, you agree to the practices described in this Privacy Policy.

Who We Are

Gioia Care Recruitment Services provides recruitment and staffing solutions within the health and social care sector.

For the purposes of data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Gioia Care Recruitment Services is the Data Controller responsible for processing your personal information.

If you have any questions about this Privacy Policy or how we handle your information, please contact us through the details provided on our website.

Information We Collect

We may collect and process the following information:

Information You Provide

• Full      name
• Email      address
• Telephone      number
• Postal      address
• CVs      and employment history
• Qualifications      and professional registrations
• References
• Right-to-work      documentation
• Disclosure      and Barring Service (DBS) information where required
• Any      information submitted through forms, job applications, emails, or other      communications with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP      address
• Browser      type and version
• Device      information
• Date      and time of visits
• Pages      viewed
• Referring      website addresses
• Website      usage information through cookies and analytics tools

How We Use Your Information

We use your personal information to:

• Match      candidates with suitable employment opportunities
• Provide      recruitment and staffing services
• Assess      applications and suitability for roles
• Verify      identity, qualifications, references, and right-to-work status
• Communicate      with candidates, clients, and prospective employers
• Meet      legal and regulatory obligations
• Improve      our website, services, and user experience
• Respond      to enquiries and requests
• Maintain      business records and compliance requirements

We will only process your information where we have a lawful basis to do so.

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

• Your      consent
• Performance      of a contract or steps taken before entering into a contract
• Compliance      with legal obligations
• Our      legitimate business interests, provided these do not override your rights      and freedoms

Data Sharing and Third Parties

As part of providing recruitment services, we may share your personal information with carefully selected third parties where necessary.

These may include:

• Prospective      employers and clients seeking candidates for vacancies
• Background      screening and compliance providers
• Reference      checking services
• Payroll      and pension providers
• Training      and professional development providers
• Regulatory      authorities where required
• IT,      website hosting, and technical support providers
• Professional      advisers such as solicitors, accountants, auditors, and insurers

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Any organisation receiving personal information from us is required to process it securely, confidentially, and in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, accounting, and recruitment requirements.

When personal information is no longer required, it will be securely deleted, anonymised, or disposed of in accordance with our data retention procedures.

Your Rights

Under data protection law, you may have the right to:

• Request      access to the personal information we hold about you
• Request      correction of inaccurate or incomplete information
• Request      deletion of your personal information
• Request      restriction of processing
• Object      to certain types of processing
• Request      the transfer of your information to another organisation
• Withdraw      consent where processing is based on consent

To exercise any of these rights, please contact us using the details available on our website.

Cookies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and help us understand how visitors use our website.

Cookies may be used to:

• Remember      user preferences
• Improve      website performance
• Analyse      visitor behaviour
• Support      website security

You can control or disable cookies through your browser settings. However, some features of the website may not function correctly if cookies are disabled.

Log Files and Website Analytics

Like most websites, we use log files and analytics tools to help manage and improve our website.

The information collected may include:

• IP      addresses
• Browser      information
• Internet      Service Provider (ISP)
• Pages      visited
• Time      and date stamps
• Referring      and exit pages

This information is used for website administration, security, troubleshooting, and statistical analysis. It is not used to identify individual visitors.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, disclosure, misuse, or alteration.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our recruitment services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.

If we become aware that personal information relating to a child has been submitted to us, we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data processing practices.

Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us through the contact details provided on https://gioiacare.co.uk.

Consent

By using our website and engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy